Accenture is accelerating the adoption of agentic AI with a major expansion of its AI Refinery platform, introducing an AI agent builder that enables businesses to customize advanced reasoning AI agents without coding. This initiative, supported by NVIDIA AI Enterprise, aims to streamline enterprise processes and enhance decision-making capabilities across multiple industries.
Empowering Businesses with No-Code AI Agent Creation
The new AI agent builder, integrated into Accenture AI Refinery, allows organizations to rapidly construct and modify AI-driven agents that can adapt to policy changes, new product launches, competitor activities, and customer behavior. This democratizes AI adoption by removing technical dependencies, enabling business users to deploy AI-driven automation without requiring engineering expertise.
Accenture’s platform supports both native AI agents and external AI models, offering seamless integration and governance controls for enterprise AI adoption. This expansion represents a shift toward real-time AI-powered decision-making, enabling businesses to become more agile and responsive to changing market dynamics.
Industry-Specific AI Solutions Powered by NVIDIA
Accenture is working toward developing over 100 industry-specific AI agent solutions by the end of the year, with more than 50 already in progress. These solutions, built using NVIDIA’s Llama Nemotron AI models and NVIDIA NIM™, will provide advanced reasoning capabilities to automate decision-making across key business functions.
AI Agents for Industry-Specific Transformation
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Telecommunications: AI-powered call center assistants enhance customer interactions by analyzing conversations in real-time and suggesting optimal resolutions. Accenture estimates a 25X faster call processing speed and a 24% improvement in call accuracy through AI-driven insights.
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Insurance Underwriting: AI agents streamline property and casualty insurance underwriting, reducing operational delays by automating risk assessment, validation, and coverage submissions, ensuring insurers can analyze 100% of incoming requests—a process previously limited by manual constraints.
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Finance & Order-to-Cash: AI-driven insights optimize accounts receivable, invoice reconciliation, and order validation, improving decision-making and reducing inefficiencies in financial operations.
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Banking & Commercial Credit: AI-powered sales intelligence automates client data extraction, credit assessments, compliance checks, and risk evaluations, providing banks with real-time financial insights for commercial credit underwriting.
These pre-built AI solutions will allow enterprises to deploy AI-driven automation rapidly without requiring extensive custom development, helping businesses accelerate ROI and streamline critical processes.
Also read: EY and NVIDIA Launch AI Agentic Platform
Real-World AI Implementation Across Industries
Organizations such as ESPN, HPE, Noli, and the United Nations are already leveraging Accenture’s AI Refinery platform to drive innovation and transformation:
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ESPN is testing an AI-powered avatar named FACTS to enhance sports analytics and fan engagement, offering viewers deeper insights into game data.
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HPE is deploying agentic AI for sourcing strategies, spend management, and strategic relationship analysis, optimizing procurement processes.
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Noli, a beauty-tech venture backed by L’Oréal, is using AI-driven personalization to deliver hyper-customized beauty recommendations for consumers.
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The UN is developing a multilingual AI research agent to support 150+ languages, advancing efforts to promote local economic sustainability and global awareness of Sustainable Development Goals (SDGs).
Accelerating AI Transformation with Accenture and NVIDIA
Accenture’s latest expansion of AI Refinery strengthens its collaboration with NVIDIA AI Enterprise, ensuring that enterprises can scale AI adoption faster while maintaining governance and security.
According to Accenture’s latest AI research, organizations that scale industry-specific AI solutions for core processes—such as underwriting, risk assessment, and claims processing—are three times more likely to exceed ROI expectations.
Justin Boitano, VP of Enterprise Software at NVIDIA, emphasized that agentic AI is enabling businesses to tackle complex, multi-step challenges, unlocking new levels of productivity. By leveraging NVIDIA AI models, Accenture’s solutions allow enterprises to scale AI-driven automation and decision-making across industries efficiently.
Shaping the Future of AI in Enterprise Operations
Accenture AI Refinery is designed to integrate seamlessly across public and private cloud platforms, allowing businesses to accelerate AI adoption without disrupting existing workflows. By combining low-code AI agent development, pre-built industry solutions, and NVIDIA’s advanced reasoning AI models, Accenture is positioning itself as a leader in next-generation AI-powered business automation.
This latest expansion signals a fundamental shift in how AI agents are deployed in real-world business scenarios, redefining operational efficiency, customer engagement, and decision-making across industries. As AI adoption accelerates, agentic AI solutions will continue to drive the future of intelligent automation, helping enterprises navigate increasingly complex business environments with AI-driven insights and automation.
