JPMorgan Chase will not let outside AI agents access customer accounts and act for the customers, CEO Jamie Dimon said, CNBC reported. He gave the bank’s reasons on its third-quarter earnings call. The risks to the bank and its customers are too high, he said, as tech firms such as Meta release autonomous assistants. Dimon told analysts that the bank will not let just any...

Persistent Systems has opened its third facility in Hyderabad. It will support technology programmes for banking, financial services and insurance (BFSI) clients. The focus areas are AI deployment, payments modernization and cloud platforms. What the New Facility Offers The facility is at Phoenix Equinox in Gachibowli. The company said it will give delivery teams dedicated workspaces. It will also have areas where Persistent and its clients...

According to Goldman Sachs executive Kevin Sneader, they will supervise AI agents from their first day. That leaves a big question over what happens to today’s middle managers, Bloomberg News reported. Sneader leads the bank’s business in Asia Pacific outside Japan. He spoke recently at the Milken Institute Asia Summit in Singapore. He said young employees now manage agents as soon as they join and...

South Korean President, Lee Jae Myung has ordered a thorough investigation and response measures following recent personal data leak incidents at banks, finance companies, and public agencies, Seoul's presidential office said Sunday. Regulators Call an Emergency Meeting Financial Services Commission Chairman Lee Eog-weon convened an emergency meeting on Sunday with financial industry associations, regulators, and executives from the affected institutions. The FSC warned that the sector...

Credgenics has announced the launch of Prix AI, an enterprise voice AI platform that lets businesses build, deploy, and run intelligent voice agents at scale. The platform measures success through conversions and recoveries, rather than call counts or minutes spent on the phone, a deliberate departure from how most voice AI products are priced and evaluated. Built on Over a Billion Real Conversations Prix AI's voice...

BNP Paribas and Google Cloud announced a new five-year partnership, expanding the bank's access to Google Cloud's infrastructure and advanced AI tools, including Gemini Enterprise and Gemini models. Powering a Broader Push Into Agentic AI The partnership will support BNP Paribas as it moves toward wider deployment of agentic AI, AI systems capable of independently completing tasks rather than simply answering questions. It also reinforces the...

Canadian banking giant CIBC is set to establish its global capability centre in Hyderabad, adding fresh momentum to the city’s fast-growing reputation as a major hub for financial services technology. The centre is expected to launch in July with the capacity to house more than 2,000 professionals, translating into a significant on-ground expansion from the investment commitment made at the Telangana Rising Global Summit...

KNOLSKAPE's L&D Trends in the BFSI Industry: 2026 Report, surveying 68 global organisations (50% APAC/India, spanning 1.3 lakh employees across 32 Indian firms), reveals widespread AI integration in learning and development yet persistent measurement gaps. While 94.1% leverage AI primarily for efficiency gains like time savings and workflow improvements, only 19.1% track its revenue impact—a stark disconnect amid regulatory pressures, customer expectations, and fintech...

Capgemini’s inaugural World Corporate and Investment Banking Report 2026 reveals 85% of corporate clients intend to partner with non-bank financial institutions within 12 months, driven by demands for real-time responsiveness (58%), personalised engagement (49%) and innovative solutions (40%)—met by only 23% of CIBs currently. Clients cite ERP/treasury integration shortfalls (92%), inflexibility (89%) and analytics gaps (68%), eroding CIB dominance as private capital intensifies. For CIB...

India's BFSI sector leadership hiring consolidated around risk management and governance in 2025, with Chief Risk Officers emerging as the most sought-after role outside CEO positions according to Venator Search Partners' analysis of 76 CXO movements across 16 major NBFCs and HFCs. Control functions including CROs, Chief Compliance Officers, and CFOs captured 22.4 percent of total leadership replacements, reflecting boards' strategic bandwidth allocation toward...