Razorpay Launches Claude AI Payment Agents
Razorpay has launched AI-powered payment agents built on Anthropic's Claude model, designed to autonomously execute complex financial workflows including abandoned cart recovery, failed subscription retries, dispute resolution and cash flow forecasting. This marks Razorpay's strategic entry into agentic commerce, where AI acts as an...
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News
Razorpay Launches Claude AI Payment Agents
Razorpay has launched AI-powered payment agents built on Anthropic's Claude model, designed to autonomously execute complex financial workflows including abandoned cart recovery, failed subscription retries, dispute resolution and cash flow forecasting. This marks Razorpay's strategic entry into agentic commerce, where AI acts as an economic proxy capable of completing end-to-end payment tasks through chat and voice interfaces without human intervention. The platform enables merchants...
HEALTHCARE
Bosch NxtGen Sovereign Industrial AI Cloud Targets Manufacturing Scale
Bosch Software and Digital Solutions (Bosch SDS) and NxtGen have forged a partnership to deliver India’s Sovereign Industrial AI Cloud, hosting Bosch’s Industry 4.0, digital...
85% Corporate Clients Shift to Non-Banks Amid CIB Innovation Gaps
Capgemini’s inaugural World Corporate and Investment Banking Report 2026 reveals 85% of corporate clients intend to partner with non-bank financial institutions within 12 months, driven...
Salesforce Agentforce Unifies AI Contact Center Stack
Contact centers face intensifying pressure to cut operating costs while elevating service amid rising customer expectations for seamless, personalised interactions across channels, yet legacy tools...
MANUFACTURING
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Infosys Index Reveals 75 Percent of Manufacturers Embed AI in Core Strategy
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Budget 2026 Doubles ECMS Outlay to ₹40,000 Crore, Signals Component Manufacturing Boom
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News
Razorpay Launches Claude AI Payment Agents
Razorpay has launched AI-powered payment agents built on Anthropic's Claude model, designed to autonomously execute complex financial workflows including abandoned cart recovery, failed subscription retries, dispute resolution and cash flow forecasting. This marks Razorpay's strategic entry into agentic commerce, where AI acts as an economic proxy capable of completing end-to-end payment tasks through chat and voice interfaces without human intervention. The platform enables merchants...