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BFSI

CIBC to Set Up GCC in Hyderabad as City Deepens BFSI Tech Hub Status

Canadian banking giant CIBC is set to establish its global capability centre in Hyderabad, adding fresh momentum to the city’s fast-growing reputation as a major hub for financial services technology. The centre is expected to launch in July with the capacity to house more than 2,000 professionals, translating into a significant on-ground expansion from the investment commitment made at the Telangana Rising Global Summit...

BFSI Sector Adopts AI for L&D Efficiency but Falls Short on Revenue Tracking

KNOLSKAPE's L&D Trends in the BFSI Industry: 2026 Report, surveying 68 global organisations (50% APAC/India, spanning 1.3 lakh employees across 32 Indian firms), reveals widespread AI integration in learning and development yet persistent measurement gaps. While 94.1% leverage AI primarily for efficiency gains like time savings and workflow improvements, only 19.1% track its revenue impact—a stark disconnect amid regulatory pressures, customer expectations, and fintech...

85% Corporate Clients Shift to Non-Banks Amid CIB Innovation Gaps

Capgemini’s inaugural World Corporate and Investment Banking Report 2026 reveals 85% of corporate clients intend to partner with non-bank financial institutions within 12 months, driven by demands for real-time responsiveness (58%), personalised engagement (49%) and innovative solutions (40%)—met by only 23% of CIBs currently. Clients cite ERP/treasury integration shortfalls (92%), inflexibility (89%) and analytics gaps (68%), eroding CIB dominance as private capital intensifies. For CIB...

BFSI CROs Lead 2026 CXO Hiring Consolidation

India's BFSI sector leadership hiring consolidated around risk management and governance in 2025, with Chief Risk Officers emerging as the most sought-after role outside CEO positions according to Venator Search Partners' analysis of 76 CXO movements across 16 major NBFCs and HFCs. Control functions including CROs, Chief Compliance Officers, and CFOs captured 22.4 percent of total leadership replacements, reflecting boards' strategic bandwidth allocation toward...

SoftBank Buys DigitalBridge for $4 Billion as AI Push Spurs Data Infrastructure Bet

SoftBank Group has finalized a $4 billion acquisition of DigitalBridge, positioning the Japanese conglomerate to dominate the physical infrastructure powering AI's global expansion. The deal delivers specialized capabilities in data centre development, edge connectivity, and power infrastructure as AI workloads overwhelm traditional capacity. DigitalBridge's expertise accelerates SoftBank's transformation into a leading provider of hyperscale compute facilities worldwide. Expanding AI Compute Foundations DigitalBridge manages extensive portfolios of...

India’s Bank Fraud Losses Triple Even as Cases Fall

RBI’s Annual Report 2024–25 shows a sharp disconnect between the number of bank frauds and the money being lost. The total value of bank frauds jumped from about ₹12,230 crore in FY24 to ₹36,014 crore in FY25—an almost threefold increase—while the number of cases fell from 36,060 to 23,953. This means the average fraud size has gone up dramatically, pointing to fewer but far...

Gender-Intelligent Banking Can Unlock USD 688B

India is sitting on one of the largest untapped financial opportunities in its banking sector, and it revolves around a simple truth: women remain underserved across every major financial product category. A new whitepaper released by MicroSave Consulting (MSC) and the National Institute of Bank Management (NIBM) lays out the scale of this gap and the growth potential India’s financial system could unlock by...

S&P Warns AI and Digitalization Will Deepen Structural Risks for Global Banks

The global banking sector is moving into a more volatile phase as rapid digitalization, expanding use of artificial intelligence (AI), climate-linked vulnerabilities, and rising cyber risks reshape core business models. A new report by S&P Global Ratings warns that these shifts will create both long-term opportunities and structural pressure, with technology adoption becoming a key dividing line between resilient and fragile banks. According to the...

HCLTech Finds AI Trust and Readiness Gaps in Payments Sector

HCLTech’s latest industry report reveals a paradox at the heart of the payments sector: while nearly every firm uses AI in some form, very few are ready for its risks or complexity. As digital payments evolve into AI-powered ecosystems, the race to modernize is clashing with a lack of preparedness, outdated systems, and a crisis of trust. The global study surveyed payment leaders across geographies...

Genpact Launches AI Suite for Commercial Insurance

Genpact, a global professional services firm, has launched its latest agentic AI solution — the Genpact Insurance Policy Suite — aimed at transforming commercial and specialty insurance operations. The solution, part of Genpact’s Service-as-Agentic-Solutions™ portfolio, leverages Microsoft Azure AI to automate underwriting support, reduce cycle times, and enable data-driven decision-making. Intelligent Automation for Underwriters The new suite targets a longstanding challenge in the insurance industry: the...

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SHRM Says India’s Skills Push Must Shift From Learning to Execution

India’s workforce is at a turning point, and the latest SHRM India Skill Intelligence Report argues that the real challenge is no longer awareness of future skills but the ability to translate learning into measurable capability. The report says organisations are investing in skilling, but many are still struggling with execution, application and business alignment. Based on primary research with 198 senior HR and learning...

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