New Delhi, Jan 6: Generative AI is set to revolutionize customer interactions in 2025, shifting the focus from brand-led communication to customer-driven experiences, according to a recent report by CleverTap, a leading customer engagement platform. The report predicts that businesses will increasingly rely on AI-driven, retention-based, conversational engagements, reducing communication touchpoints while enhancing their quality and impact.
Key Trends in Marketing and Customer Engagement for...
Haryana Chief Secretary Dr. Vivek Joshi has officially notified the Haryana Human Resource Management System (Administration) Policy, introducing a more efficient approach to managing the state’s government workforce through the upgraded e-HRMS 2.0 system.
The policy, effective immediately, aims to optimize employee placements, transfers, and postings while ensuring optimal resource utilization. It also emphasizes maintaining real-time employee data to facilitate faster and more informed decision-making...
